Política de cancelación

Pre-Order Policy

For certain products that have been in high demand and sold out quickly, we offer a pre-order option so you can reserve your item before it becomes available again.

A pre-order means purchasing the product in advance, ensuring your unit is secured for the next restock. We work with limited quantities, so this option guarantees that you will receive your item without the risk of missing out.

Delivery Timeframes

Pre-order products have an estimated delivery time of 1 to 2 months, depending on manufacturing and restocking processes. The expected availability date will always be displayed on the product page.

Payment

Payment is made at the time of placing the pre-order, just like a regular purchase. This secures your reserved unit.

Shipping

Once the product arrives at our warehouse, your order will be prepared and shipped as a priority. You will receive a confirmation and tracking email once it is on its way.

Cancellations

Pre-orders can be cancelled within the first 24 hours after placing the order. After this period, the reservation process begins, and cancellation cannot be guaranteed.